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How to Add Walk-in Customers

2026-02-24 10:59

1. Log In

On the login page, enter your email and password, then click Login. Once successfully logged in, you will be directed to the Homepage.

Homepage

2. How to Add Walk-in Customers

2.1 Add via Staff Schedule
dashboard

2.1.1 Click on an available time slot in the staff schedule. Verify the service time and staff name, then click Book.
click to book

2.1.2 On the transaction page, change the booking type to Walk-in.
change booking method to walk-in

2.2 Add via Walk-in Button

You can click the Walk-in button to instantly create a walk-in transaction.

click on walk-in button

3. Create Transaction

On the booking page, check on date and time.

date and time

3.1 Select Service

On the left panel, select the desired service. You can browse services by category.

select service

3.2 Enter Customer Information

  • If the customer is an existing member, search by name or phone number.
  • To add a new member, enter the phone number, nickname, and select gender.
Note: The system will automatically create a new member profile once the transaction is saved.
enter customer information

3.3 Select Staff

Select the service staff. If a staff member is unavailable or off-duty, their name will appear in grey.

select staff

3.4 Select Room or Bed

Select the room or bed for the service. If unavailable, it will be displayed in grey.

select room or bed

3.5 Payment
  • Before payment, click Add Service to include additional services.
  • If there is more than one customer, click Add Customer to create services for another customer.
add service, customer or perform payment

4. Save or Pay

You can choose to:

  • Save the transaction and complete payment after the service, or
  • Payment immediately.
Save or pay

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