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A single system that solves challenges for every role in your business, covering front-of-house operations, sales, management, and marketing in one complete solution.

Walk-in Service Operations Manual

27 March 2026

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1.Select the Service Branch

  • Begin by clicking and selecting the specific Shop or Branch where the service is being provided to access the localized dashboard.
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2.Initialize Walk-in Service

  • Navigate to the "Home" menu on the sidebar, then click the "Walk-in" button to start a new service entry.
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3.Service Selection & Billing Setup

  • Select the desired service(s) from the list. Within this section, you can:
    • Choose the specific Time Slot for the service to begin.
    • Add Multiple Services if the customer requires more than one type of treatment.
    • Add more customers to be processed under the Same Bill for collective payment.
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4.Assign Staff and Facilities

  • Select the assigned staff member and the specific room or bed:
    • Click the "Request" toggle if the customer has specifically asked for a particular staff member.
    • Select “Skip Queue" if the staff member is available to provide consecutive services immediately
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5.Record or Proceed to Checkout

  • Once the details are confirmed, you can choose one of two actions:
    • Click "Save order to record the service in the system for later billing.
    • Click "Pay Now" to immediately proceed to the checkout screen for instant payment.
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6.Apply Membership & Promotions

  • If the customer is a member or has eligible discounts/promotions, apply them in this section. Review the calculated details and net total before finalization.
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7.Payment & Change Calculation

  • Select the preferred Payment Type and enter the amount received:
  • For Cash Payments: You can clear the displayed amount and enter the specific amount the customer provided. The system will automatically calculate the Change Due.
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POS and spa management system that helps your business run more efficiently — from bookings and sales to reporting and insights.

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