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A single system that solves challenges for every role in your business, covering front-of-house operations, sales, management, and marketing in one complete solution.

Member Level Configuration Guide

6 April 2026

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1. Navigate to Member Level Settings

  • Instruction: On the left sidebar menu, click on "Membership Management" and then select the "Member Level Settings" sub-menu to view the management dashboard.
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2. Add or Edit a Member Level

  • Instruction: To create a new tier, click the "Add Member Level" button at the top right of the page.
  • To modify an existing tier, click the "Edit" button at the end of the specific level row.
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3. Define Level Parameters & Benefits

Enter the following information to configure the rewards for the selected level:

  • Level Name: Enter the title for this membership tier (e.g., "Platinum" or "VIP").
  • Points Ratio: Set the percentage of points a customer will receive based on their total spending after a service.
    • Example: If set to 5%, a customer spending 1,000 will receive 50 points.
  • Discount Ratio: Define the percentage-based discount applicable to this level.
    • Note: The default value is 0 (no discount).
    • Note: Entering a number like 80 will apply an 80% discount offer to members of this level.
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