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User Guide

A single system that solves challenges for every role in your business, covering front-of-house operations, sales, management, and marketing in one complete solution.

Top-up Bonus Setup Guide

5 April 2026

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1. Access the Promotions Menu

  • Instruction: On the sidebar menu, navigate to "Coupons & Promotions" and select the "Promotions" sub-menu to manage your marketing campaigns.
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2. Create a Top-up Bonus Campaign

  • Instruction: Click on the "Top-up Bonus" tab and then click the “New Promotion" button to start a new campaign configuration.
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3. Configure Promotion Details & Rewards

  • Basic Information:
    • Promotion Name: Enter a clear title for your campaign.
    • Minimum Top-up: Set the required amount in the "Top-up reaches” field to trigger the bonus.
  • Reward Settings:
    • Gift Balance: Enter the extra credit given. Toggle "Gift Balance" if you want the bonus to multiply based on the total top-up (e.g., Top-up 1,000 get 100, Top-up 2,000 get 200).
    • Gift Points: Specify loyalty points to be awarded (also supports Proportional Scale).
    • Gift Coupon: Select specific coupons from your system to be gifted upon top-up.
  • Time & Availability Constraints:
    • Expiration: Set an end date if the promotion is time-limited.
    • Active Days: Select specific days of the week (e.g., Weekends only) when the promotion is active.
    • Time Slots: Define specific hours (e.g., 13:00 - 16:00) to create "Flash Sale" style incentives during specific periods.
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