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A single system that solves challenges for every role in your business, covering front-of-house operations, sales, management, and marketing in one complete solution.

Staff Creation and Management Manual

24 March 2026

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1. Select the store to manage

Start by selecting your target store or branch under "The store I joined" on the "Please select a store" landing page.

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2. Create employee categories

Navigate to Staff Management > Staff Setting in the left menu. Select the Staff Type tab and click Add Category to define job roles or employee groups (e.g., Cashier, Masseuse, Hair Stylist).

Note: At least one staff category must be created before adding individual staff profiles.

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3. Open the staff creation form

Click the Staff List tab and click the green Add Staff button to start creating a new employee profile.

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4. Fill in basic profile details

Enter the employee's basic personal details:

  • *Nickname : Enter the display name used in system workflows (required).
  • Gender: Select the employee's gender icon.
  • First Name / Last Name: Enter real name details (optional).
  • Select Image: Click to upload a profile photo for the employee (optional).
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4.1 Configure outlet assignment, schedule, and individual salary rules

Set up employment parameters under Service outlet & employee type ***:

  • Toggle Outlet Status:
    • OFF: Keeps the default group; disables shift scheduling, time tracking, and commission calculations.
    • ON: Activates the position for the chosen outlet. Allows time tracking, shift scheduling, and commission earning. Next, select the designated staff group.
  • Working Day: Select the days of the week the staff member works (Note: Unselected days will prevent the employee from clocking in).
  • Separate Salary Setup: Toggle ON if this individual requires custom Request Fee, Daily Guarantee, or Salary Rules different from the category default.
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4.2 Configure account login credentials and confirm creation

Enable system login access by turning on Create account?:

  • Access Permissions: Select an access role pre-configured in Permission Settings (Note: It is recommended to set up Permission Settings before creating staff accounts).
  • *Login account : Choose either Email or Phone Number. Upon saving, auto-generated login passwords will be dispatched via:
    • Email: Sent from SUNMAX
    • SMS: Sent from iATSMS
  • PIN Settings: Enter an optional PIN for quick cashier/POS verification.
  • Click Confirm at the bottom to complete staff account creation.
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